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Latest Tech Updates

Sept 2006 - Thin client scheduling system for injection molding.

CSAIL

Made In The USA
All Tuppas software, labor, helpdesk and support services are proudly made and offered from the USA.

Customer Service Software

Tuppas Customer Service Software

Great customer service begins with a strategy to grow mutually beneficial relationships with your customers. It starts with discovering your customers’ needs and ends with delivering on those needs. Creating and maintaining relationships with customers is really the bottom line for any company. Our customer service software can help you achieve your goals with integrated sales, marketing, and service functions.

What Tuppas Our Software Can Do

Figure out what is important to your customers
Promote a customer-oriented philosophy throughout your company
Adopt customer-based strategies
Develop end-to-end processes to serve customers
Provide meaningful customer support
Handle customer complaints efficiently
Track all aspects of sales

Request Info/Demo: Customer Service Software

Customer Service Software

Customer Service Software Can Aid in Growth

If your highest propriety is to grow your business, let Tuppas implement the tool to help you achieve that goal! Our customer service software will essentially address the needs of your customers through marketing, sales, customer service and support. This will therefore increase customer relationships, loyalty and increase sales causing an increase in profit.

Customer satisfaction is key for an organization to maintain good relationships with new and existing clients. Our software will allow you to provide any order information quickly, accurately and with ease. Your organization will have the ability to provide quotes, shipping estimates and more accurate lead times.

Tuppas Customer Service Software will allow your organization to effectively manage a large number of customers, retain new customers, manage the value of each customer to the company and determine how the customers can be given a higher level of service.

Why choose Tuppas?

Tuppas modules offer flexibility to grow as your business changes. A few reasons to choose our configurable systems include:

Pricing. Tuppas has developed a unique framework which helps to keep the development cycle short and module pricing at a minimum.

SaaS. Software as a Service virtually eliminates risks and large expenses associated with a system purchase.

Tailored. Each module is designed to meet the specific requirements of each client.

Browser Based. Internet access is instantly available from any secure browser.

Wireless. Access your software system instantly with Pocket Pcs, PDAs, smart phones and more.

About Tuppas Software
Tuppas has designed a programming framework on top of Microsoft's ASP and ASP .Net platform which allows us to offer you the the following advantages over other manufacturing software vendors:

We tailor each program you purchase specifically for you.
Your employees will not find confusing fields or functionality you don't need in your software. Each configurable program will be setup to fit perfectly in your situation.

We offer a customizable open source.
Whether we make the modifications or show you how to do it yourself, it's no longer a hassle to change the way your manufacturing software works. We open our source to your team. They can add fields, change report layouts and more, whenever you like.

It's scalable.
Our software can grow and change as your business needs change. Since we offer a browser based thin client interface, it can easily be extended to multiple locations. A thin client structure also means that updates and changes to a multi-location enterprise are quick and easy.

We use a Model Driven Architecture
Our software was developed using Model Driven Architecture MDA. It allows us to offer a customizable product that can be easily upgraded as technology changes. Your team will not need to rebuild your system every 7-10 years.

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Customer Service Software Benefits

Reduced IT software support requirement
Reduced hardware and servers
Intuitive, configurable system interfaces
Reduction in software training
Customizable open source code
Cost of future innovation is dramatically decreased
Ability to respond to new opportunities increases

A Configurable System
Each customizable Tuppas software program can integrate with your existing system and be tailored to your specifications. We can do this for you or your IT personnel can make the modifications. More Info
Thanks for visiting and learning about Tuppas Customer Service Software.